You can cancel your product purchased from our online sales site within 14 (fourteen) days from the start date of membership.
• Please fill out the Return Form here and send it to our Email: [email protected].
• If your request, which reaches us, meets the specified conditions, the cancellation process will be started as soon as possible.
• After the confirmation of the cancellation process, you are informed by e-mail and telephone.
• If shipping is provided in cancellation transactions, the shipping fee is not refunded. Refund for product cancellation is made within 7 working days after the cancellation confirmation, according to the payment method you used during the ordering process.
Address: Quellenstrasse 72/3, 1100 Wien / Österreich
Tel: +44 20 45 250 888
Email: [email protected]
If it is determined that the product has been damaged by the Buyer, the product cannot be canceled.